Returns & Exchanges

At Davines, we are committed to your hair care satisfaction and offer a 30-day return policy for products purchased directly from our online store. If you are not completely happy with your purchase, we provide a seamless process to ensure your salon-quality experience remains effortless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Prepaid Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and handled securely.

3

Package Securely

Place the items in their original packaging, ensuring the caps are tightened to prevent leakage, and affix the return label to the outside of the box.

4

Receive Refund

Drop your package at any authorized carrier location; your refund will be processed to the original payment method within 5-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing